Get Help

How to get help

If you need help from our foodbank there are a few simple steps to follow.

The most important step is to get a foodbank voucher.

In order to provide the most appropriate help for the circumstances of your situation we work with local agencies. If they feel you are struggling to put food on the table, they will issue you with a foodbank voucher. The local agency can also provide long term support if needed to help address some of the issues behind the reasons for your crisis. Agencies we work with include: Citizens Advice, housing support officers, children’s centres, health visitors, social services and some local charities.

1. Get in touch with us.

If you call or email our foodbank we can talk through your situation and put you in touch with a relevant local agency.

2. Arrange a visit to the referral agency.

They will discuss your situation and supply you with a foodbank voucher where appropriate.
Some of our Referral Agency contact details are below:
Citizen Advice Bureau. Cadishead Library on Tuesdays and Irlam Library on Thursdays.
Health Improvement Service Julia Block. [email protected] or
Debbie Kemp. [email protected] Tel: 07801 927972 or 0161 686 5237
Irlam Group Practice. Liz Ball. 523 Liverpool Road, Irlam. Tel: 0161 776 1000
Connexions Salford. Sharon Owen. [email protected]
Tel: 0161 393 4500. (For 16-24 year olds.)
GMP. PCSO Mark Hutton. [email protected] Tel: 0161 776 0122
Onwards & Upwards. [email protected] Tel: 07999 399 540
Positive Moves CIC. Sylvia McDowell. [email protected] Tel: 0161 775 6779

3. Bring  your foodbank voucher to our foodbank. 

You can find our address here and, if you have been issued with a Red foodbank voucher, we are open Tuesday mornings between 10:00 and Midday. When you arrive, we’ll welcome you with a warm drink and our trained volunteers will chat with you about your situation. We’ll also discuss any dietary needs you may have and exchange your Red foodbank voucher for a parcel of three days of emergency food. We’ll also help to support you in any other ways that we can. Our foodbank offers a cafe style environment and our aim is to provide non-judgemental support at the point of crisis.

If you have any further questions our FAQ’s page may help, or feel free to give us a call.


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